Shipping Policy
1. Shipping Coverage
temp provides worldwide shipping services for orders placed on temp.com. Shipping availability, delivery time, and shipping fees may vary depending on the destination country or region. Before completing payment, customers should carefully review the shipping information shown at checkout to confirm that the delivery address, contact details, and selected shipping option are correct.
2. Order Processing Time
Orders are usually processed within 1–4 business days after payment has been successfully confirmed. Business days do not include weekends, public holidays, or days when shipping carriers are not operating. During high-volume periods, promotional events, severe weather, or temporary service interruptions, processing may take longer than usual.
3. Europe Shipping
For orders shipped to European destinations, the standard shipping fee is €8.99. The estimated delivery time is usually 6–12 business days after shipment. Delivery time may vary depending on the destination country, local carrier service, address accuracy, customs checks where applicable, and regional delivery conditions.
4. United States Shipping
For orders shipped to the United States, the standard shipping fee is €9.99. The estimated delivery time is usually 7–14 business days after shipment. Delivery to remote areas, islands, military addresses, or locations with limited carrier access may require additional time.
5. Australia Shipping
For orders shipped to Australia, the standard shipping fee is €12.99. The estimated delivery time is usually 8–16 business days after shipment. Delivery may be affected by long-distance transit, local carrier handling, customs review, weather conditions, or temporary logistics delays.
6. Other Worldwide Regions
For orders shipped to other worldwide regions outside Europe, the United States, and Australia, the standard shipping fee is €14.99. The estimated delivery time is usually 10–20 business days after shipment. Some destinations may require longer delivery times due to local customs procedures, limited carrier service, remote delivery routes, or regional restrictions.
7. Order Tracking
After your order has been shipped, tracking information will be sent to the email address provided at checkout. Tracking updates may take some time to appear after the carrier first receives the package. You can also check your order status through our Order Tracking page by entering the required order information.
8. Customs, Duties, and Taxes
For international shipments, customs duties, import taxes, VAT, handling fees, or other local charges may be applied by the destination country or region. These charges are not controlled by temp and are generally the responsibility of the recipient unless otherwise required by applicable rules. Customs processing may also affect the final delivery time.
9. Package Delays and Delivery Issues
Delivery estimates are provided for reference and are not guaranteed arrival dates. Packages may be delayed due to customs inspections, incorrect addresses, failed delivery attempts, severe weather, public holidays, carrier backlogs, transportation disruptions, or other circumstances outside the direct control of temp. If your package appears delayed or tracking has not updated for several days, please contact us for assistance.
10. Contact for Shipping Support
If you have questions about shipping, tracking, delivery status, address changes, customs matters, or delayed packages, please contact temp at [email protected] or call us at +1 phone. Our company address is us address. Please include your order number and checkout email address so we can review your request more efficiently.